John Vine CBE QPM, the Independent Chief Inspector of Borders and Immigration, is undertaking an inspection of the UK Border Agency’s handling of legacy asylum cases. These cases are dealt with by the Agency’s Case Assurance and Audit Unit in Liverpool.
This inspection will look at a range of issues including:
- the reasons that legacy asylum cases have not yet been concluded;
- decisions made on granting / refusing leave following further submissions;
- the Agency’s response to legal procedures such as pre-action protocols and judicial reviews;
- complaints, correspondence handling and the level of customer service provided to applicants and representatives; and
- efforts made to trace individuals in archived cases where the Agency is unsure of the whereabouts of applicants.
The Chief Inspector would like to invite stakeholders’ views concerning the areas outlined above or other relevant issues regarding the handling of legacy asylum cases and the work of the Agency’s Case Resolution Directorate / Case Assurance and Audit Unit.
Please email your views to: chiefinspectorUKBA@icinspector.gsi.gov.uk, marking the email "Consultation response".
Alternatively, our postal address is:
Independent Chief Inspector of Borders and Immigration,
5th Floor, Globe House, 89 Eccleston Square,
London, SW1V 1PN, United Kingdom
This consultation period will end on 18 May 2012.